Privacy Policy

Last updated: May 24, 2026

Introduction

BeyondLimits ("we," "us," or "our") operates the website located at www.lespastoureaux.com and the BeyondLimits mobile application (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform. We understand that our members - people with disabilities, chronic conditions, and their partners - place significant trust in us. Protecting your data is central to that trust.

By creating an account or using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use BeyondLimits. This policy applies to all users of the Platform within the United States and internationally.

Information We Collect

Personal Information

When you register and use BeyondLimits, we may collect:

  • Full name, email address, date of birth, and gender identity
  • Phone number (optional, for two-factor authentication)
  • Disability type or condition (voluntarily provided for profile matching)
  • Location data (city, state, or ZIP code for proximity-based matching)

Profile Data

Information you choose to include on your profile:

  • Profile photos and selfie-video verification recordings
  • Biography, interests, and relationship goals
  • Communication preferences (text, voice, video, ASL)
  • Accessibility needs and accommodation preferences

Usage Data

We automatically collect certain technical information:

  • Device type, operating system, and browser version
  • IP address and approximate geographic location
  • Pages visited, features used, and time spent on the Platform
  • Referring URLs and search terms that led you to our site

Communication Data

We store metadata related to messages exchanged on the Platform, including timestamps and participant identifiers. Message content is encrypted in transit and at rest. We do not read private messages unless required by a valid legal process or to investigate a reported safety violation.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Matching and discovery - to power our matching algorithm and help you find compatible members based on your preferences, location, and communication style.
  2. Safety and moderation - to verify identities, detect fake profiles, identify devotee behavior, and enforce our Terms & Conditions.
  3. Customer support - to respond to your inquiries, troubleshoot issues, and process account-related requests.
  4. Platform improvement - to analyze usage patterns, improve accessibility features, and develop new tools that serve our community.
  5. Legal compliance - to meet applicable legal obligations, respond to lawful requests from authorities, and protect our rights.
  6. Communications - to send you service-related notifications, security alerts, and optional promotional content (which you can opt out of at any time).

Information Sharing and Disclosure

BeyondLimits does not sell your personal data to third parties. We share information only in the following limited circumstances:

  • Service providers - we work with trusted vendors for hosting, analytics, payment processing, and moderation. These providers are contractually bound to protect your data and may only use it to perform services on our behalf.
  • Legal requirements - we may disclose data when required by law, court order, subpoena, or government request.
  • Safety threats - we may share information to prevent fraud, protect member safety, or address threats of harm, including cooperation with law enforcement when a member reports abuse or danger.
  • Business transfers - in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity. We will notify you of any such change.

Your disability-related information is treated as sensitive data and is never shared with advertisers, data brokers, or any third party for marketing purposes.

Cookies and Tracking Technologies

BeyondLimits uses cookies and similar technologies to operate the Platform effectively:

  • Essential cookies - required for login, security, and core functionality. These cannot be disabled.
  • Analytics cookies - help us understand how members use the Platform so we can improve features and accessibility. We use privacy-focused analytics tools.
  • Preference cookies - remember your settings, such as theme preference (light/dark mode), language, and communication preferences.

We do not use marketing or advertising cookies. You can manage cookie preferences through your browser settings at any time.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access - request a copy of the personal data we hold about you.
  • Correction - update or correct inaccurate information in your account settings or by contacting us.
  • Deletion - request permanent deletion of your account and associated data. We will process deletion requests within 30 days.
  • Data portability - receive your data in a structured, machine-readable format.
  • Opt-out - unsubscribe from promotional emails at any time using the link in each message. You may also disable non-essential cookies in your browser.
  • Restriction - request that we limit processing of your data in certain circumstances.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Data Security

We implement industry-standard security measures to protect your information, including:

  • AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Role-based access controls limiting employee access to personal data
  • Regular third-party security audits and penetration testing
  • Automated monitoring for unauthorized access attempts

In the event of a data breach that affects your personal information, we will notify you within 72 hours by email and through an in-app notification, in compliance with applicable breach notification laws. For more on how we keep you safe, visit our Safety Tips page.

Children's Privacy

BeyondLimits is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has created an account, we will immediately deactivate it and delete all associated data. If you believe a minor is using the Platform, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you by email and post a prominent notice on the Platform at least 14 days before the changes take effect. The "Last updated" date at the top of this page indicates when the most recent revision was published.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Mailing address: BeyondLimits, 123 Fifth Avenue, New York, NY 10160, United States

We aim to respond to all privacy-related inquiries within 30 business days. For general questions about the platform, visit our About Us page.